Contact Us
We provide comprehensive customer support services to ensure your gaming experience remains smooth and enjoyable. Our dedicated support team is available through multiple communication channels to address your inquiries, account concerns, payment issues, and technical difficulties promptly and professionally.
Available Support Channels
Our customer service department offers several convenient ways to reach us. For immediate assistance, utilize our live online chat feature available directly on our platform. For detailed inquiries or documentation requirements, contact us via email at [email protected]. Alternatively, you may reach our support hotline at +91-80-4567-8901 during business hours. Each channel is staffed by qualified representatives familiar with Indian gaming regulations and platform-specific procedures.
Response Times and Service Standards
We maintain strict service level agreements to ensure timely resolution of your concerns:
- Live chat inquiries receive immediate response during operating hours
- Email correspondence is addressed within 24 hours of receipt
- Phone calls are answered within three minutes during peak hours
- Complex technical issues may require 48-72 hours for complete resolution
Before contacting support, please prepare your account information and detailed description of any issues encountered for faster service delivery.
